Five days of manual work a month, down to a minute of processing
- Client: anonymised
The situation
The same routine every month. Exporting data from the ERP package, pasting it into Excel, cleaning it up, merging it, checking it, formatting it. Five working days a month from one employee, every month again, for reports that always looked the same at the end.
Nobody thought that was strange. It was simply how things went, and had been for five years.
What we did
The export is now read in and processed automatically. The formatting, the calculations and the checks live in the application, not in the employee's head. The processing itself is one button.
More important than that button is what's underneath it: the processing steps are recorded and repeatable. If the export format changes, that's one adjustment in one place, instead of a month of strange results.
How it fits together
The same export at the start, the same report at the end. What used to sit in between is gathered into one application: cleaning up, merging, checking and formatting are fixed, repeatable steps.
The result
From five working days of manual work to about a minute of processing time.
That minute is the time the application takes. Someone still produces the export, checks the exceptions and approves the report. The pasting, cleaning up, merging and formatting have gone from the month.
The client's reaction was one we hear often: we should have known this sooner.
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